Select your desired package, choose your preferred cryptocurrency and network, and transfer funds securely from your external wallet or exchange.
Open Your Account Wallet:
Navigate to the wallet or cashier section from your account header menu.
Select Your Coin Package:
Browse the available package options and choose the package you would like to select.
Select Cryptocurrency or Direct Wallet Connect from the list of available payment options:
Standard Crypto: Choose this option to send funds manually using a QR code or wallet address.
Direct Cryptocurrency: Choose this option to connect your self-custody wallet (such as MetaMask or Phantom) directly for quick, seamless transaction approval.
Select Currency & Network:
Always match networks to prevent lost funds. Choose the specific asset you want to use (such as BTC, ETH, LTC, or USDT) and select your preferred network (such as ERC-20, TRC-20, or Solana).
Complete the Transfer:
If using Standard Crypto: Scan the displayed QR code or copy the address, open your wallet or exchange app, and send the transaction.
If using Direct Connect: Follow the on-screen prompt from your connected wallet app to authorize and confirm the transfer.
Key Reminders for Crypto Transfers
Network Alignment: Always verify that the network selected on the platform matches the network selected in your crypto wallet or exchange app. Sending funds across unsupported networks can result in permanent loss.
Confirmations: Once broadcast to the blockchain, your account balance will update automatically as soon as the required network confirmations are completed.
Transaction Tracking: Every crypto transfer generates a unique Transaction Hash (TXID) in your wallet, which you can use to track real-time blockchain settlement.
If you need assistance or have any concerns, our support team is available 24/7 via live chat or at [email protected].